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LLMs’ Ways of Seeing User Personas

LLMs’ ability to perceive and interpret user personas: the impact of cultural context and the capacity to reconstruct demographic profiles.

Research Questions

  1. How do LLMs perceive and interpret user personas?
  2. How does cultural context (particularly user profiles from India) shape LLM interpretations?
  3. Can LLMs reconstruct demographic profiles based on persona descriptions?

Results

  • GPT-3.5 and GPT-4 showed strong alignment across the three India-centred personas analysed.
  • The highest scores were assigned to Consistency (GPT-3.5: 6.34, GPT-4: 7).
  • The lowest scores were given to Credibility (GPT-3.5: 5.67, GPT-4: 6.33), reflecting limitations in perceived realism.
  • GPT-4 consistently reconstructed demographic traits such as age, income, tech proficiency, and occupation.
  • High agreement was observed between the two models’ outputs.

Findings

  • Consistency:
    • LLMs achieved the strongest performance in capturing internal coherence among persona attributes.
  • Credibility Challenges:
    • The low realism scores (“Does this persona feel like a real person?”) reflect an expected limitation.
  • Demographic Reconstruction:
    • Models were able to infer demographic profiles from persona descriptions.
    • Persona B (Dependent Family Talker): estimated to be aged 50+, with low-to-middle income and low tech proficiency.
    • Persona C: predicted to be a small business owner or entrepreneur with medium-to-high tech proficiency.
  • Model Agreement:
    • GPT-3.5 and GPT-4 produced highly similar ratings, with minimal divergence across evaluated dimensions.

Scores

  • LLM Models: 5
  • Synthetic Data: 2
  • Method: 4
  • Speed: 1
  • Ethics: 2
  • Accuracy: 4
  • Demographics: 5

If you would like to explore this research in more detail, click here to read the full paper.

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